Orders

PLACING AN ORDER

Placing an order on our site is as simple as finding the right product, adding it to the cart, and proceeding to checkout!

ORDER CONFIRMATION

After you place an order, a confirmation e-mail will be sent to the e-mail you provided during checkout. This order confirmation e-mail will include all information on the order you placed.

ORDER PROCESSING

Orders are usually confirmed, processed, and packages shipped in 2-3 business days after the order is placed.

Once an order has been shipped, we will send you a shipment confirmation e-mail to the e-mail address you provided during checkout.

TRACKING AN ORDER

The shipment confirmation e-mail you receive will contain shipment tracking information.

If the items in the order are split into multiple packages, you will receive tracking information for all packages.

MODIFYING AN ORDER

Unfortunately, orders cannot be modified at this time. If you wish to change an order, you must cancel that order and place a new one.

CANCELLING AN ORDER

Orders can be cancelled until the date of shipping. All charges will be refunded to the original form of payment you provided during checkout.

Unfortunately, cancellations cannot be made on or after the date of shipping.


CUSTOMER SUPPORT

Send us any questions on our products, purchases, or returns.

Contact Us via e-mail.

We offer support in English and Spanish.

 

Envíenos cualquier pregunta sobre nuestros productos, compras, o devoluciónes.

Contáctenos por correo electrónico.

Le podemos ayudar en ingles o en español.